Stackly EV Customer Support
Your electric journey matters. We're here to help 24/7.
Charging Support
Help with charging stations, connector issues & hypercharging.
Vehicle Assistance
Motor, battery, software alerts, and system diagnostics.
App & Software Help
Login issues, BLE pairing, tracking & telematics support.
Warranty & Service
Battery warranty, servicing schedule, roadside assistance.
Contact Support
Frequently Asked Questions
How long does Hypercharging take?
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Hypercharge powers your EV from 0–80% in **18–25 minutes**, depending on temperature and battery health.
How can I find nearby charging stations?
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Use the Stackly EV App → Charging → “Nearby Chargers”.
You will see live availability, charging speed, and distance.
What is covered under warranty?
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✔ Battery: 3 Years
✔ Motor: 2 Years
✔ Display/ECU: 1 Year
✔ Free service: First 3 visits
Do you offer 24/7 roadside assistance?
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Yes! We provide emergency towing, mobile charging vans & on-site repair.
